Credit Card Payments, KYC & Billing FAQ

Hi, I'm John. And today I'm gonna walk you through exactly how our credit and debit card payments work using a regulated crypto onwrap. If you've ever wondered why there are a few extra steps when paying by card or why identity verification might be required. This video will explain everything clearly and simply. Let's get started. First, let's place an order on one of our websites. For reference, we will use modafinilxl dot com. When you pay with your debit or credit card on our website, your payment isn't processed like a typical online store transaction. Instead, it goes through what's called a crypto on ramp provider. An on ramp is a regulated financial company that converts regular money like US dollars, Australian dollars, euros or British pounds into cryptocurrency. In our case, that cryptocurrency is usually USDC, a stable digital dollar. Here's what happens behind the scenes. You enter your card details, the on ramp provider charges your card. They convert that amount into USDC, And that crypto payment completes your order. It sounds technical, but for you, it simply feels like paying online with a few extra steps. Because your payment is technically a cryptocurrency purchase. Global financial regulations apply. Governments in the US, EU, Australia and many other regions require identity verification when converting traditional money into crypto. This is known as KYC, know your customer. This isn't our rule. It's required by the regulated payment providers we work with. Depending on your country or transaction size, you may be asked to confirm your phone number, upload government ID, take a quick selfie, confirm your billing address. All of this information goes directly to the payment provider. We do not see it, store it or access it. Here's what you can expect. Step one, select the crypto on ramp payment gateway. Please note the important KYC requirements. Turn off your VPN, use a billing address that matches your bank records, and use your own card. Step two, complete phone verification if prompted. Step three, upload ID and complete selfie verification if required. Step four, after passing KYC, enter your card details on a third party on ramp platform. Your card will be charged and your order will be confirmed. Most users complete this process within a few minutes. We understand it can be frustrating if your card is declined, but here are the most common reasons. Using a VPN or proxy, billing address not matching bank records, using someone else's card, multiple rapid attempts, unclear ID uploads, bank blocking foreign or crypto related transactions. Because crypto transactions are irreversible, on prem providers apply stricter fraud controls than traditional card processors. To improve your approval chances, turn off VPNs, use your exact billing details, use your own card, Avoid retrying multiple times. Upload clear, well lit documents. If your bank blocks the payment, simply call them and authorize the transaction. Most on ramp providers allow quick purchases of up to around six hundred US dollars approximately or the equivalent amount in your local currency for new accounts. However, there is no strict universal limit. In some cases, transaction amounts may still be approved depending on your verification level, region, and risk profile determined by the payment provider. Higher limits may require additional verification. Card payments are typically processed instantly once approved. Bank transfers and other local methods may take longer depending on your bank. Your billing statement may show a generic descriptor instead of our store name. If you prefer not to complete identity verification, many customers choose to pay directly with Bitcoin or other cryptocurrencies instead. When you already own crypto, there is no on ramp involved. That means no ID uploads, no phone verification and no bank authorizations. Bitcoin offers several advantages. First, no middlemen, no bank approvals or foreign transaction blocks. Second, greater privacy, no documents submitted to payment processors. Third, better pricing. Because crypto reduces processing costs and fraud risk, we pass those savings to you. Which is why Bitcoin orders receive up to a twenty to thirty five percent discount at checkout. Many customers try it once and stick with it. If you prefer paying by card, our regulated onramp partners make it possible. Just follow the verification steps and you're good to go. If you prefer speed, privacy and larger savings, Bitcoin may be the better option. Either way, we are here to help. If you have questions, contact our support team and we'll guide you step by step. Thanks for watching and we look forward to helping you complete your order.